Field Service Engineer or Field Service Technologist (m/w/d) SCHMID Systems, Inc (SSI) 

  1. The SCHMID Group is your daily tech companion with creations in smartphones, solar modules and modern energy storage. SCHMID conducts basic research and brings technologies into mass production. Since 1864, SCHMID has provided the market with market-leading innovations!

    SCHMID Group is currently in search of a Field Service Engineer or Field Service Technologist for our USA subsidiary SCHMID Systems, Inc. (SSI). This position acts as an advocate for the company providing worldwide customer service on-site or remotely. General scope of duties includes machine installation, commissioning, maintenance, and repair of PLC and PC-controlled systems primarily in our proprietary industrial machines within the wet chemical processing industry as well as automation technology. International travel is required. This is a full-time exempt position with limited supervision. SSI Provides full-time employees different options for benefits including Medical, Dental, Vision, Flex, 401k, and more.


  • Works within established procedures associated with the specific job function as directed by supervisor or manager in the functional area
  • Will conduct functional tests and parameterizations of subcomponents and complete systems
  • Must be able to support machine final acceptance by the customer
  • Must retrofit existing systems to meet new product requirements
  • Able to trouble shoot malfunctions by analyzing and eliminating the cause of error in a structured manner
  • Must be a self-starter and works independently
  • Travel to customer sites alone or as part of a Field Service team
  • Establish and maintain a clean and safe work area following 5S practices
  • Responsible for organization and storage of tools, equipment, and part inventory
  • Summarize work activities, collect data, and send clear and concise e-mails as necessary
  • Provide remote customer support via email, phone, and TeamViewer
  • Ensure safety practices are followed and maintained including near-miss reporting
  • Wear appropriate clothing and PPE as needed whenever potential hazards exists
  • Ensure certifications are current (LOTO, ARC-Flash, Fork-lift, Respirator, etc.)
  • Will assist with the setting or positioning to secure machinery
  • Assist in other areas deemed necessary by Technical Service Manager or Managing Director to help achieve optimum company goals
  • Submit credit card statements including receipts on time each month to Accounting for audit tracking
  • Reports to Technical Service Manager
  1. Requirements:

  1. Preferred requirements:

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